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KNOWN ISSUES (Updated 19 November)

 
  • KNOWN ISSUES (Updated 19 November)

    This is a running list of issues / bugs on the new site that the Last.fm team are aware of. Please don't report any of the bugs listed here, and please do also try to keep things in one thread about any specific issue or feedback you may have - thanks!

    Please do also have a look at our FAQ section where many other things that are often asked about are answered.

    Play Counter
    • It may happen that some users' tracks played counters show an incorrect low value. If this happens to you, don't worry too much; it's just a display issue, which should fix itself within 24 hours. A thread about it can be found here.

    Random Loved Tracks
    • It may happen that tracks show up as loved tracks in your Recently Listened Tracks, which you have never loved. This is just a display issue; these tracks have not really been added to your Loved Tracks without you actually loving them.

    Recent Activity
    • It sometimes happens that your Recent Activity displays the activities of another user, or artist etc. No worries, your Recent Activities haven't been swapped and if you create a new one, everything will be OK again.
    • It may happen that your Recent Activity displays older activities from some time in August; this is also just a glitch which will correct itself.

    Private Messages
    • It sometimes happens that your new messages are not shown in your inbox, although it says that there should be x new messages. Try sending yourself another new messages to kick the other ones through.

    Tag Radios
    • Currently new global tag radios which were created in the last few months cannot be played by non-subscribers, but say that there is "Not enough content".

    Global Tags
    • The "Used by x people (x times)" count for global tags is not updating at the moment.


    The issues mentioned below have been known issues since the website update in July:

    Contact Importer
    • There's no contact importer ("How can I invite my friends to Last.fm?") available at the moment, a new one is being worked on.

    Recommended Reading
    • This feature is not available anymore, but we're working on new ways of helping you find news and reviews tailored to your taste.

    Groups
    • Group recommendations are on hiatus and will return in a new incarnation.

    Personal Recommendations
    • Recommendations from friends are "shared items" now, and you can find them in your inbox! Older recommendations from friends haven't been imported yet, and group recommendations are currently on a hiatus.

    Playlists
    • Playlists are limited to 200 tracks each now. If an older playlist had more tracks than this, only 200 of them are currently displayed (we working on a solution to these large playlist issues).

    Data Resets (Tags, Scrobbles)
    • If you imported your media player's listening history in the past (before the launch of our new site in July) and then cleared your profile's listening data, these imported and then reset plays may be back now. Please have a look here for help with this issue.

    User Avatars / Images
    • Animated .gif images are currently not supported, the animations aren't shown but just one frame. There are also issues with transparent .gif and .png images.

    Country / City Pages
    • These are currently missing (cities), or only available with very few features (countries).

    Edited by jwheare on 3 Aug 2008, 17:30
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